QAI Intelligence
Don't just score calls—understand them. AI-powered transcription, sentiment analysis, and actionable insights for every conversation.
Call Analysis
Thank you for calling Serenity Glowspa and Salon.
This is Bella Bookett, your scheduling assistant.
How may I help you today?
Oh, uh, hi there, Bella.
Um, my name is Earl Joe, and, uh, I was hoping to book an appointment.
Uh, I need some, um, toe waxing and bunion treatment.
QAI Analysis Reporting
Comprehensive analytics across every dimension of your call operations.
Financial Metrics
Cost, revenue, and profitability analytics
Entity Analytics
Performance by campaigns, partners, and targets
Routing Analytics
Call routing and IVR optimization
Sentiment Analysis
Emotional intelligence and sentiment tracking
Cost Per Acquisition (CPA) Analysis
Return on Investment (ROI) Analysis
Everything you need for call intelligence
From transcription to actionable insights, QAI handles it all.
AI Transcription
Automatic call transcription with speaker identification and timestamp tracking.
Sentiment Analysis
Real-time sentiment scoring for every utterance—positive, neutral, or negative.
AI Q&A Extraction
Automatically extract answers to your custom questions from every call.
Financial Analytics
CPA, CPC, RPC, P&L, and ROI analysis with trend visualization.
ROI Performance
Track return on investment by campaign with detailed breakdowns.
Trend Analysis
Monitor sentiment trends, conversion rates, and performance over time.
Real-time Sentiment Tracking
Monitor emotional intelligence across every call. Track trends, identify issues, and improve customer satisfaction.